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Privacy Policy

Welcome to our Privacy Policy. This page outlines our commitment to safeguarding your privacy, explaining how we handle information while providing our services. By using our services, you agree to abide by the terms outlined in this policy.

Interpretation and Definitions

Interpretation: Capitalized terms in this policy have specific meanings, singular or plural.


Account: This refers to a unique account created for you to access our services.

Company: Referred to as “the Company,” “We,” “Us,” or “Our” in this agreement, it represents Helpline Group, located in Saudi Arabia.

Cookies: These are small files placed on your computer, mobile device, or other devices by a website containing details of your browsing history.

Country: Refers to Saudi Arabia.

Device: Any device capable of accessing our services, such as a computer, cell phone, or tablet.

Personal Data: This includes any information related to an identified or identifiable individual.

Service: Refers to the Website.

Service Provider: Any natural or legal person processing data on behalf of the Company, including third-party companies or individuals who assist in providing or analyzing the usage of the Service.

Collecting and Using Your Data

Types of Data Collected:

Personal Data: While using our services, we may request personally identifiable information to contact or identify you. This may include:

  • Email address
  • First name and last name
  • Phone number

Usage Data: Automatically collected when using the Service. Usage Data may include information such as your browser type, pages visited, visit timestamps, and more. When accessing the Service via a mobile device, additional information, including mobile device type, unique ID, and operating system, may be collected.

We do not store or share credit/debit card details or personally identifiable information with third parties.

Tracking Technologies and Cookies

We employ tracking technologies to improve and analyze our Service, including:

Cookies: These are small files on your device. You can configure your browser to reject them, but this may limit some Service features.

Flash Cookies: Used for specific features and not managed through standard browser settings.

Web Beacons: Small electronic files in sections of our Service and emails, aiding in user count and statistics. Cookies can be “Persistent” or “Session” Cookies. The former stays on your device after closing your browser, while the latter is deleted when you close your browser.

We use these Cookies for various purposes, including:

Necessary / Essential Cookies: To provide essential Service features.

Cookies Policy / Notice Acceptance Cookies: To identify users who accepted cookie usage.

Functionality Cookies: To remember user choices for a more personalized experience.

For detailed information on cookies and your choices, please visit our Cookies Policy or Privacy Policy’s Cookies section.

Use of Your Data

We could use your personal information for several kinds of things, such as:

  • Providing and maintaining our Service
  • Managing your Account
  • Performing contractual obligations
  • Getting in touch with you for updates or professional correspondence
  • Providing developments, deals, and details about our goods and services
  • Managing your requests
  • Business transfers
  • Other purposes, such as data analysis and service improvement
  • We may share your personal information with Service Providers, business partners, affiliates, and other users as described in this Privacy Policy.

Retention of Your Data

We retain your Data for the duration necessary to fulfil the purposes outlined in this Privacy Policy and to meet legal obligations. Usage Data may be kept for internal analysis, security enhancement, or other legal obligations.

Transfer of Your Data

Your information may be processed and stored at locations outside your jurisdiction. We will ensure secure data transfer and treatment in compliance with this Privacy Policy.

Disclosure of Your Data

In the following situations, your data might be shared:

  • Business Transactions
  • Law Enforcement
  • Other Legal Requirements

We prioritize data security but cannot guarantee 100% security for your Personal Data due to internet transmission.

Detailed Information on Data Processing

Service Providers may have access to your Data and handle it according to their Privacy Policies.

Usage, Performance, and Miscellaneous

We utilize third-party Service Providers to enhance our Service.

Children’s Privacy Rights

Individuals under the age of eighteen are not eligible to use our services. We do not intentionally gather personally identifiable data from individuals under the age of eighteen. If such information is inadvertently collected, we will take steps to delete it.

Links to Other Websites: Our Services may contain links to third-party                  websites that have their privacy policies. We are not responsible for the content or behaviour of these sites.

Changes to This Privacy Policy: We may update our                            Privacy Policy from time to time, and the changes will be effective immediately when they are posted on this page. We will notify you of significant changes via email or through essential notices on our Service.

Contact Us 

Please contact us with any queries you may have regarding this privacy statement.

What are the details about the necessary ownership and capital requirements for forming an establishment in Saudi Arabia?


  • In a sole proprietorship, the business is owned and operated by a single individual.
  • This individual is solely responsible for all aspects of the business, including its profits and losses.
  • An establishment in Saudi Arabia also typically involves a single individual or entity owning and operating the business. The owner has full control and responsibility for the establishment’s operations.
  • The capital in a sole proprietorship comes directly from the owner. The owner uses personal funds or loans to establish and operate the business.
  • Profits generated by the business belong to the owner, and any financial obligations or liabilities are the owner’s responsibility.
  • The capital for an establishment in Saudi Arabia is typically provided by the owner or a single entity.
  • The owner is responsible for financing the business and ensuring its financial stability. Any profits earned belong to the owner, and they bear the liability for the business’s debts or obligations.


What is the procedure for forming an establishment in Saudi Arabia?

  • Forming a sole establishment in Saudi Arabia involves a lengthy process spanning numerous months, starting with the initial application submission to the Ministry of Investment (SAGIA).
  • Only Saudi nationals or residents are eligible to register such an establishment within the country.
  • Unlike other business structures, a local corporate secretary is not mandated, and there’s no necessity for a local legal or administrative representative beyond the managerial or directorial roles.
  • Interestingly, in this setup, personal and business assets can be mingled. As the business evolves and expands, it’s common for these sole establishments to transition into more intricate business forms.

The procedure for setting up a GCC national company in Saudi Arabia

  •  Setting up a GCC national company in Saudi Arabia involves several steps and adherence to legal and regulatory requirements set forth by the Saudi Arabian government.
  • To register a business in Saudi Arabia, choose a suitable structure, register with the Ministry of Commerce and Investment, and ensure compliance with minimum capital requirements.
  •  Draft a Memorandum and Articles of Association in Arabic, apply for a commercial registration at the Department of Zakat and Income Tax, and obtain industry-specific licenses and permits from relevant authorities like the Saudi Food and Drug Authority, or SAGIA.